Our Policy

Thanks for shopping at Your Santa Movie.

If you are not entirely satisfied with your purchase, we're here to help.

Returns and Refunds


You have 10 calendar days to request a refund from the date you received it.

To be eligible for a refund, you must supply the download code that accompanied the email and digital download. Your item needs to have the receipt or proof of purchase. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. If you have any questions on how to return your item to us, contact us.

Private Policy Agreement

The information we learn from customers helps us personalize and continually improve the Your Santa Movie experience. Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our website or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Your Santa Movie or advertisements and other content served by or on behalf of Your Santa Movie on other Web sites.

E-mail Communications:

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Your Santa Movie, if your computer supports such capabilities.

Information from Other Sources:

We might receive information about you from other sources and add it to our account information.